Travel FAQS

Sharing our experiences since 2012



All foreign citizens entering Costa Rica must have a passport that is valid for at least six months after the date they leave the country.  Citizens of the United States, Canada and many other countries do not need visas to enter Costa Rica. Citizens of countries other than the United States, Canada and the European Economic Community should check with the nearest Costa Rican Embassy or Consulate.


Most flights into Costa Rica fly into Juan Santamaria International Airport (SJO).  The airport is located 20 kilometers from central San Jose. Another international airport in Liberia is also an  option and it is located further north in Guanacaste.

Depending on your arrival time to SJO, you may have to spend the night in San Jose and catch a connecting flight to Quepos the next day.  If your flight arrives in the early morning you may be able to make a connecting flight the same day.  Keep in mind that baggage, customs and immigration could take up to an hour or more (although it is usually quite fast).

We can recommend a hotel for your overnight in San Jose as well as arrange a taxi to pick you up from your international flight.


For international flights, it is recommended that you arrive at the airport 2 hours prior to departure as you will have to pay the departure tax of $28USD, verify paperwork, and deal with baggage inspection in addition to regular check-in procedures.


Restaurant: As an all-inclusive resort, our restaurant staff is not dependent on tips from our Cabina guests for the meals served, That said, if the service was extra attentive, feel free to tip.  A 10% gratuity as well as a 13% state tax will be added to all extras such as sodas, cocktails and food sold in the restaurant, which is the standard throughout Costa Rica.

Hotels: Customary tipping protocol applies to luggage handling and housekeeping.  Luggage is typically $1 per bag, more if there are stairs or a bit of a walk.  $1/day is a good guideline for housekeeping, more if there are more than 2 people, or if you are particularly untidy.

You will be able to include and pay for any staff tips with your final checkout, though US dollars are always welcome as tips.


MONEY MATTERS We accept US dollars, Costa Rican colones, and Visa & MasterCard credit cards for all payments at the resort.  We do not accept travelers' checks. Around Quepos downtown as well as throughout San Jose you will find Costa Rican banks with ATM machines.


We recommend packing light and bringing things which dry quickly.  Recommended items include: sturdy sandals; light clothing; long sleeve rash guard and/or long sleeve shirts for sun protection if you plan on spending considerable time in the water, lightweight rain jacket; bathing suits; and other casual clothing.  If you plan on doing a lot of exploring in the rainforest you might want to consider bringing knee-high rubber boots otherwise hiking shoes or tennis will do fine as long as you don’t mind a bit of mud.

Keep in mind that we are in a remote area, and our gift shop has a limited selection of items, so you should bring any speciality items that you may require or prefer as well as sunscreen (we are on the equator, so we recommend bringing a higher SPF than you might normally use), and bug repellent with you. Don’t forget your hat and sunglasses, they are a must!


Costa Rica has two seasons, the rainy season and the dry season.  The rainy season runs from May through November, and tends to bring daily afternoon showers and at times thunder, lightning and heavy rain, usually the heaviest rains fall in September and October.

December - April is the dry season with sunshine almost everyday, and very little rain.

The water temperature is between 82-88F degrees (perfect!) year round.  The air temperature fluctuates between low to high 80s depending on the time of year.


Our water comes from a natural spring here high on the mountain behind the resort and is generally safe to drink. However we then filter the spring water to ensure that it is clean, great tasting and safe to drink. Bottled water is also available for purchase at the restaurant.


We have standard 2 prong 110 volt outlets in the restaurant and all of our accommodations. In the case of power outages we have a very eco-friendly and quiet 30 kilowatt propane powered backup generator.

Most cell phones work from the resort, but occasionally the connection can be interrupted. Always double check rates and roaming chargers with your service provider as the international calling rates can be very high.


Please remember we are in the rainforest, with all of the animals that that implies.  Most are magnificent, some are dangerous.  With proper caution, and by following our guidelines, your trip will be enjoyable and comfortable.  Luckily we are located on the rainforest and is a good idea to bring bug repellent if insects usually find you especially tasty.

Contact Us

Our Reservations Team is ready to assist with travel plans and recommendations Monday-Sunday, 6am-10pm CST. Chat with us anytime, call us toll free or fill out the form below:

Phone: +506-2777-3130
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